Exchange Policy

·        You can exchange items in your order within 7 days of its delivery. Please follow these steps to cancel order:

1. How do I exchange items in the order I have placed?

1.     Click on 'Return/Exchange' link against your order in the Order History section in My Account

2.     In case you are a Guest User, fill in your order details in Track Order page. Follow steps as given below.

3.     Click on the 'Exchange for another size' or 'Exchange for product in same offer' link and indicate the product/ size to be exchanged with.

4.     Proceed to the next step and select the shipping address to deliver the exchanged products.

5.     For reasons including hygiene, we do not accept return or exchange of baby innerwear, panties, or an opened box of a multi-piece sets that includes all type of innerwear.

6.     We do not accept exchange of gift items sent with orders.

7.     ⁠⁠Exchange order request can only be placed once. If you wish to further return the exchange product(s), a refund will be provided for the same.

8:- When you request an exchange, our pickup agent will perform a quality check to ensure the product meets the following criteria:

·       The product tag should be intact.

·       The item must not be used or damaged.

·       It should be returned in its original packaging.

If the product passes the quality check, your exchange request will be processed. If it does not meet the above conditions, it will not be eligible for exchange.